ScanMed assesses its performance and the quality of its services and products in different ways.
Operational Performance – TPM and Punctuality Measurement
ScanMed pays particular attention to the monitoring and improvement of punctuality along its route.
The TPM WG ensures consistency of punctuality reports and continuously works to their improvements in terms of data quality and usability. Primarily through the cooperation with other RFCs under the umbrella of RNE and making use of RNE’s TIS, the IT Tool provides the data on international trains run. Punctuality improvement in terms of operational measures to mitigate delays is addressed by ScanMed’s Regional Groups.
In the spirit of transparency and cooperation, ScanMed publishes its punctuality reports in CIP.
For the respective reports published in the last six months, please see below.
January 2025
December 2024
November 2024
October 2024
September 2024
August 2024
July 2024
June 2024
Assessment of the performance from the inside – Key Performance Indicators
ScanMed adopted several Key Performance Indicators that are annually measured. Part of these KPIs are commonly shared with other RFCs (see “RNE Guidelines for RFCs Key Performance Indicators”). Others are an individual choice of the Scanmed RFC.
ScanMed publishes its KPIs on CIP; please visit the links below for further information.